Not Good

   Magseb5 - 11/22/2008

I was shocked at how how bad the steaks were. My steak was so charred it tasted like ash. When I cut some out of the middle to avoid the ash taste I found that the meat itself had no flavor! Save yourself money and go to outback- the meat is much better there- sad but true. The steak they served me was one of the worst I've ever had.

Somewhat Rushed

   Wickens1 - 06/11/2008

My wife and I had a somewhat rushed experience in February, but after I told the waiter we wanted to relax and take our time, he backed off.

   HERBSHERN - 06/10/2008

RUSH RUSH ...Turn Those Tables

   scotlepage1960 - 02/17/2007

My Ladyfried and I have dined at Carlo and Johnny about a half dozen times in the past two years or so...but after our last experience, we won't be going back. When I spend $200 for two for dinner (I always do with the wine and a tip) I do NOT expect to be rushed. There is a FINE LINE between attentive service at a restaurant and rushing the Customer to simply "turn tables" so that the restaurant can generate more income. On our last visit the line was clearly crossed..... it was a "one-two" punch....the waiter rushed us from the very onset and the busboy literally took food away that we had not finished! Our whole meal lasted an hour and 10 minutes....I expect one hour and 45 minutes to 2 hours is a normal pace and not at all unreasonable to restaurant Management. What made matters worse is that there Manager DID contact me and apologize...which is a good thing. But what left a bitter taste is that he promised to "make it better" by mailing us I assume what was supposed to be some kind of discount certificate and nothing ever came. Great steaks are only PART of the equation Jeff Ruby and Company.....good service and respect for your patrons is EQUALLY as important as good food. If I want to be rushed I will go to Montgomery Inn where it is to be expected.

steaks

   creekk - 12/07/2004

the steak was the best ever.